Privacy Policy
This policy explains what information Barky Birch collects when you use this website, how we use it and the choices you have.Â
Last updated: September 30, 2026
Who we are
Barky Birch is a custom-art business based in Manor, Texas. Our website address is https://barkybirch.com. You can reach us through our contact page or at admin@barkybirch.com.
Information we collect
- Orders: your name, email, phone number, billing and shipping address, the products you buy and any personalization text, notes and files you provide.
- Custom project and contact forms: the details you enter and any photos, artwork or logos you upload.
- Accounts: if you create an account, your login details and order history.
- Payments: payments are handled by our payment provider Square. We do not store full card numbers.
- Website usage: basic information such as pages visited, device and browser type, collected through cookies and analytics tools.
How we use your information
- To make, ship or prepare your order for pickup.
- To reply to your messages and custom project requests.
- To send order updates and receipts.
- To keep the website secure and understand how it is used so we can improve it.
We use the photos and files you send only to create your piece and to communicate with you about it. We will not share images of your finished piece publicly, such as in our gallery, without your permission.
Who we share it with
We share information only as needed to run our business: payment processors, shipping carriers, and the website, hosting and email services that support this site. We do not sell your personal information.
Cookies and analytics
This site uses cookies to keep your cart working, remember your login and measure site traffic. You can control cookies in your browser settings. We use Jetpack Stats to measure site traffic.
How long we keep information
We keep order records for as long as needed for accounting and legal purposes. Form submissions and uploaded files are kept for 1 year and then deleted.
Your choices
You can ask to see, correct or delete the personal information we hold about you by contacting us. If you have an account, you can update your details from My Account.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.